Support

You sign in with a one-time email code or with Google. If you can’t sign in, make sure you’re using the same method you started with; if it still won’t work, email us with the address you signed up with and we’ll look into it.

You can delete your account at any time from your account settings — it permanently removes your readings and personal data, as described in our Privacy Policy.

Manage or cancel your membership from your billing settings. When you cancel, you keep access until the end of the period you’ve already paid for, and it simply doesn’t renew after that. Payments are handled by Stripe; we never see your full card details.

For how refunds and cancellations work, see our Refund Policy.

A deck you buy stays on your account. If a deck won’t load or isn’t what was described, email us and we’ll fix the access or refund it.

Familiar offers a free connector so you can draw inside an assistant like Claude. Setup steps live on our Connect page, and how the connector handles your data is covered in our Privacy Policy.

For what we collect and how to access or delete it, see our Privacy Policy. For the terms that govern your use of Familiar, see our Terms of Service.